PRIVACY STATEMENT

Your right to privacy is important to us and in line with the General Data Protection Regulations (GDPR) this privacy notice details how we collect, store, use and protect personal data. 

This includes data you may provide when using our website, www.domoneywoodwork.org.uk, contacting us by telephone, email, in person or via any authorised person – a tradesman acting on your behalf, for instance.

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WHAT PERSONAL DATA WE COLLECT

Personal data or information means anything from which a person can be identified.  The information we collect from you may include any or all of the following:

• Name

• Address

• Email address

• Contact telephone numbers

 

HOW WE USE PERSONAL DATA

• For our own internal record-keeping

• To facilitate orders placed with us

 

SHARING INFORMATION

• All personal data is intended for our sole use.

• We never share personal information unless we have your permission (for instance with a tradesperson employed by you) or are required to do so by law. 

• We may share information with service providers who play an essential part in enabling us to provide products or services to you – e.g Payment providers, HMRC, Lawyers, Bankers, Auditors, Insurers.

• Our invoices are produced using a Sage accounting system.  Their Privacy statement can be found at www.sage.com.

• For payment by credit or debit card we use Worldpay.  Their Privacy statement can be found at www.worldpay.com.  We do not store any credit or debit card details

• We require all third parties to respect the security of your personal information and treat it in accordance with the law.  We do not allow these providers to use personal details for their own purpose.

• We never sell, share or rent personal information to third parties for marketing purposes.

 

 

KEEPING INFORMATION SECURE

We have in place appropriate physical, electronic and managerial procedures to safeguard and secure information.

 

KEEPING UP TO DATE

To ensure we maintain up to date and accurate personal information, we would request that you keep us informed of any personal data changes throughout our relationship – This can be done via our website, email or post.

 

HOW LONG IS PERSONAL DATA KEPT?

Personal information is kept until we have either fulfilled the purpose it was collected for or to satisfy legal, accounting or reporting requirements.

 

WEBSITE

• Our website complies with all UK National laws and requirements for user privacy.

• We provide links to other websites which we think may be of interest generally.  Clicking on these may enable other organisations to collect or share your data.  We do not control these external websites and are not responsible for their privacy statement or privacy of information you may provide when using their site.  We would always advise you to check the external website’s Privacy Statement.

• External sites are used at your own risk and Domoney Woodwork Ltd can not be held responsible for any implication caused by your visit.

 

WHAT ARE YOUR LEGAL RIGHTS?

• You have the right to object to personal data processing

• You have the right to withdraw your consent at any time

 

If for any reason you wish to restrict collection or use of your personal information, please let us know via our website, email or post.

 

SUMMARY

• We do not send unsolicited mail. 

• We only send information if and as requested.

• We never disclose personal information unless we have consent to do so or it is required by law.

• Information is used solely for the provision of our services and not for any other purpose.

• This Privacy Statement relates only to Domoney Woodwork Ltd and not to any other external sites or bodies.

• If you have any concerns about this statement you should contact us either via our website, email or post.

 

UPDATES

This policy may change from time to time therefore we recommend that you check periodically that you are still happy with our systems and procedures as set out in the statement.

 

June 2018